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Michael P.Tremper, 96 Widmer Rd & 31 Kretch ~ POLLUTION CONTROL, INC. Operation of Water and Wastewater Treatment Systems "Complete Analytical Testing Capabilities/NEW YORK STATE APPROVED LABORATORY" 367 VIOLET AVENUE POUGHKEEPSIE, N.Y. 12601 (914) 473-9200 FAX 914-473-1962 February 14, 1990 Supervisor Connie Smith Town of Wappinger Town Hall P.O Box 324 Wappinger Falls, NY 12590 rES 1 6. 90 Dear Supervisor Smith: ~',~.\ ;~?:~ ~~?::~. ;t:.::;-: \ ,- .-., j \..J'; I have received copies of the letters from the residence of 96 Widmer Road and 31 Kretch Circle. Both residence are requesting reimbursement for services rendered by an outside contractor as a result of a sewer backup. As stated in the letters dated February 6, 1990 by CAMO Pollution Control, in both cases the point of blockage was the sewer mains. As stated by Town Code the main is the responsibility of the Town to clear. It should be noted that in both cases the costs incurred by the outside contractor were a result of the homeowner not notifying CAMO first. In the case of 31 Kretch Circle the homeowners realized the problem at 11:30 am, tried to contact a plumber but was unable to reach one until late afternoon. CAMO was not contacted until 9:00 pm and the problem was resolved by 10:00 p.m. In both cases if CAMO had been contacted first monies and aggravations would have been minimized. I believe backups, which bills as you procedures. the letter I drafted regarding homeowner's procedures for sewer instructs homeowners to contact CAMO first, if distributed in recommended might better inform the homeowners of proper If you have any questions or wish to discuss this matter further I can be reached at 473-9200. Sincerely, CAMO POLLUTION CONTROL, INC. 1If~L~Q {J~ Michael P. Tremper Vice President MPT/lac