Untitled (2)For Sloper, saving lives doesn't necessarily pay well
if -14
Sloper-Willen's Advanced Life Support ambulance, in service since June of last
year, viewed from inside and out.
L
by Ray Fashona Jr.
Staff writer
Myths and hearsay surround
every profession, especially those
wh;ch are constantly exposed to
the public eye. Are politicians all
crr oked? Do firemen really sleep
wi+n their boots on?
Salaries
John Kloepfer, chief of Sloper-
Willen Comunity Ambulance Ser-
vice, says that misconceptions and
half-truths abound about the am-
bulance business. as well.
"One of the most annoying."
Kloepfler states, "is the crazy idea
that we're all making a lot of money
here. I've heard estimates of
$40,000 or $50,000 a year for my job,
and $20,000 to $30,000 a year for
some of the other guys. If there's a
job around that pays like that, show
me where it is. Were making no
where near that kind of money
here."
Sloper-Willen operates on about
75 percent volunteer help. There are
ten paid members on the am-
bulance service staff, and the total
facts'and figures
Sloper•Willen serves an area of
47.7 miles in southern Dutchess
County. Included in the service area
are the town of Wappinger, parts of
the towns of Fishkill and
Poughkeepsie, and the villages of
,fsitkill and Wappingers Falls,
-'Last year Sloper-willen served
about 50,000 people, a number
"which continues to grow by leaps
and bounds," according to assis-
tant chief Kenny Lowe.
The ambulance service operates
twenty-four hours a day, and there
are -a minimum of two people at
headquarters at all times. 'Ninety-
five percent of the time there are
more than that," Young says.
The chief's station wagon, two
ALS ambulances, and three basic
life support ambulances (two
Cadillac station wagons and a van)
comprise the Sloper-Willen fleet.
In addition to these vehicles,
Sloper-Willen has fourteen mobile
units scattered throughout the
county. These mobile, units are
privately owned volunteer vehicles
which, in the case of an accident or
emergency, can be dispatched from
the home of a Sloper employee liv-
ing close to the scene. The
volunteer, equipped with a first aid
kit, does what he can to aid the in-
jured- mill the ambulance arrives.
Sloper-Willen has been serving
the—th—n„tine« I: ----
budget for salaries in 1980 was
$145.000, an average of $14.500 per
paid employee
All staff members are at least
state certified Emergency Medical
Technicians (EMT). and some have
completed the four hundred -plus
hours of training required to
become a paramedic.
Not only aren't the employees
getting rich. Kloepfer says. but the
ambulance company itself has
been running at a deficit for years.
ALS and ambulance charges
Having an Advanced Life Support
(ALS) ambulance rush to your side
during a crisis will cost you about
$225. Sloper's head paramedic Don
Young defines ALS as "an
emergency room on wheels.' and
says each one costs in the
neighborhood of $75.000.
"I'll be the first to admit our fees
are exorbitant.” Kloepfer states. "If
I got a bill for $225 for an am-
bulance ride. I'd say 'What the hell
is this?' But that's how much it
costs us to roll the ALS out the
door. It's not that we're overcharg-
ing."
Assistant chief Kenny Lowe
echoes Kloepfer's sentiments.
"We've got a bad public image
because of the high fees. People
think we're out to make as much
money as we can, and that's it."
"We get stiffed a tot,' Kloepfer
admits. "Especially on ALS calls.
Medicare doesn't recognize ALS.
and the majority of ALS calls are for
heart patients, who tend to be elder.
ly, and on Medicare. Even people
whose medical insurance covers
ALS only get about $60 towards the
$225. Who can afford to take $165
out of his pocket for an ambulance
ride?"
Municipal funding
Kloepfer sees only one solution
to the problem of excessive fees.
"it is vital that we receive
municipal funding.'" the chief says
flatly.
Last October. trustees of the non-
profit ambulance service revealed a
plan in which tax dollars from the
town of Wappingerthe villages of
Fishkill and Wappingers Falls. and
parts of the towns of Poughkeepsie
and Fishkill. would support Sloper
-
Wllien in return for bill -free service
to residents of those areas.
Unresolved legal duestions
disapproval by some residents. and
hesitancy on the part of local
municipalities Killed the plan for
1980. but Kloepfer says he is intent
on Lying agair for next year.
Evenivanv I think munlcinal fun -
The ALS
Inside the Advanced Life Support
ambulance is a heart machine.
respirator and sophisicated com-
munication system which allows
the doctor at the hospital to be in
constantcontact with the am-
bulance attendants.
There are also two huge drug box-
es, filled with "every type of drug
you can imagine.'"
Young, who besides having been
a policeman in White Plains was a
paramedic in New York City. ex-
plains that with ALS, there is no
need for the ambulance driver to
"race like a maniac to the hospital."
ALS can keep patients alive as long
as hospital emergency equipment
might.
Sloper-Willen, which is the only
ambulance service in the area
besides Alamo in Poughkeepsie
with ALS. averages a call a day for
the $75,000 "emergency room on
wheels."
Lives saved
Sitting on a stretcher inside the
ALS cabin, Young recalls incidents
where the sophisticated ambulance
saved lives.
"At the Wappinger's Day Parade
last year, one guy finished mar-
ching and just collapsed. We were
on hand with the ALS and got to
him in about five seconds.
Continued on page 13
Saving lives — cont.
"He'd had cardiac arrest. We
revived him and eventually he
was transferred to New York
City for a bypass operation.
But without the ALS he
wouldn't have made it that
far."
ALS can also be used for
transporting seriously ill pa-
tients long distances, as in
the case of a 10 -year-old boy
who got his legs caught
beneath a power mower.
"He had to be taken to New
York City as soon as possi-
ble. We used the ALS so we
could stay in constant com-
munication with the doc-
tors .... The
oc-
tors....The kid ended up los-
ing the foot from one leg and
everything below the knee on
the other. But he's alive to tell
you about it."
Young, who says he saw
every kind of mutilation dur-
ing his paramedic days in
New York City, adds: "The
ones invorving kids still give
me a funny feeling in my
stomach."
The attendants
Chief Kloepfer says that
there is a high "burnout'' rate
among ambulance atten-
dants. Many don't stay in the
profession very long.
"It's a job that demands a
lot," assistant chief Lowe
states.
"It's a very stress related
field," explains Kloepfer, who
has been the Sloper-Willen
chief for five years after work-
ing his way through the
ranks. "Our paid staff works
a minimum fifty hour week.
We've got volunteers working
forty and fifty hours as well,
besides their normal jobs
"Long hours and catching
meals on the run cause
fatigue. Not only that, but
when the alarm goes off, the
attendant gets a surge of
adrenalin. He gets charged
up.
"After the call is com-
pleted, the attendant begins
to relax. Maybe he's just com-
ing through the door. unwin-
ding, and the alarm goes off
again. Immediately, he's
charged up again. This con-
stant charging and discharg-
ing of the body causes a lot
of stress."
Kloepfer, who, despite his
post as chief goes out on ''at
least three of four calls a
week to keep sharp," says
that to get an attendantship
at Sloper-Willen you have to
be "a certain type of person."
"I don't want someone
who's in it just so ne can
drive through red lights and
ring bells and wear a uniform.
I want people who really care
about the patient."
That's one reason that
after graduating from EMT
training, an attendant must
serve eight months of on-the-
job training with Sloper-
Willen before he's ready to be
considered capable of going
it on his own.
''EMT training is all
technical. What the atten-
dant learns during his on-the-
job training is how to treat
the patient emotionally, how
to relieve the anxiety of both
the patient and the patient's
family.
"That, after all, is what
we're about."