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Arensman, Teri Page 1 of 2 Barbara Roberti RECEIVED From: Teri Arensman [captainlover2@hotmail.com] Sent: Sunday, September 12, 2010 10:43 AM To: Barbara Roberti Subject: Secretary for the Planning and Zoning Board SEP 1 32010 Z$~IJJ~ ADMINISTRATOR OF WAPPINGER Good Morning: Please find attached my resume for a Secretary for the Planning and Zoning Board. Combining my previous experience within customer-centered environments with strong interpersonal and communication abilities, I am confident that you will quickly realize my ability to make major contributions to your organization. Therefore, I ask you to consider the following in addition to my enclosed resume: . Possess a great work ethic and superb team skills. Excellent record of being on time, never calling in and always being prepared an eager for an ever changing It is with great interest that I am forwarding my resume for consideration as a Customer environment. . Proven experience in office management, Administrative Assistant, including customer relations, and customer service. . Significant experience in daily operations of an office including bulk mailings, meeting minutes, agendas . Excellent communication and interpersonal skills; takes initiative in managing client relationships and developing effective working relationships with clients. . Ability to adapt quickly in new and changing business, social, and cultural environments. EXCELLENT REFERENCES from past employers as well as Mayor John Tkayzik, Judge Chase, Russ Roberti, Mike Skok and Charles Norman from Reflections on the Falls. My resume is enclosed to provide you with details of my skills and accomplishments, but I am certain that a personal interview would more fully reveal my desire and ability to contribute to your organization. Thank you for your time and consideration, and do not hesitate to contact me if you have any questions. I look forward to speaking with you soon. Sincerely, Teri TERI ARENSMAN 9/1312010 Page 2 of 2 .. 19 Hudson Heights Drive Poughkeepsie, NY 12601 (845) 380-6679 Captainlover2@hotmail.com HIGHLIGHTS OF QUALIFICATIONS -Excellent reputation with customers as a competent, knowledgeable and helpful professional -Honest, reliable and productive -Special talent in analyzing situations and resolving conflict - Extensive experience in Customer Service, Office Management -Skilled in Excel, Word, Microsoft Office RELEVANT SKILLS & EXPERIENCE CUSTOMER SERVICE -Developed a reputation for excellent customer service by: <!--[if !supportLists]-->. <!--[endif]-->Acknowledged the customer's presence by making eye contact <!--[if !supportLists]-->. <!--[endif]-->Greeted customers in a friendly manner, and giving them full attention <!--[if !supportLists]-->. <!--[if !supportLists]-->. venues to find answers <!--[if !supportLists]-->. <!--[endif]-->Increased sales, up-sold, and cross-sold <!--[if !supportLists]-->. <!--[endif]--> <!--[if !supportLists]-->. <!--[endif]-->SUPERVISION -As Office Manager, Document Retention Manager managed by: <!--[if !supportLists]-->. <!--[endif]-->Assured constant coverage of front areas and phones <!--[if !supportLists]-->. <!--[endif]-->Accomplished completion of tasks in an accurate and time <!--[endif]-->Taking time to treat someone with courtesy and respect <!--[endif]-->Served as a product expert, answered questions or sought manner <!--[if !supportLists]-->. <!--[if !supportLists]-->. etiquett <!--[if !supportLists]-->. <!--[endif]-->Conceptualized, spearheaded and implemented the relocation of the compliance department ftles into a structured, efficient department locale. <!--[endif]-->Key Holder, Cash Draw, Deposits with complete accuracy <!--[endif]-->Trained new employees on policies and procedures, phone ADMINISTRATIVE -As an Administrative Assistant provided support to Supervisor with great accuracy <!--[if !supportLists]-->. <!--[endif]--> Controlled multi line switchboards, main reception areas <!--[if !supportLists]-->. <!--[endif]-->Data Entry including design of Spreadsheets <!--[if !supportLists]-->. <!--[endif]-->Attending Board Meetings, took minutes, transcribed into packets for supervisors and board members <!--[if !supportLists]-->. <!--[endif]-->Daily Reports, call logs, imput sheets EMPLOYMENT HISTORY 2008-2010 2007-2008 2003-2007 2002-2003 1998-2001 Customer Service Representative Package Pavement Stormville, NY Document Retention Manager Gilman & Ciocia Poughkeepsie, NY Beauty Advisor, Pharmacy Tech CVS Pharmacy Various locations. Office Manager, Lee Myles Transmissions Wappinger Falls, NY Office Manager, Investigator Marshall & Associates, Poughkeepsie, NY 9/1312010 TOWN OF WAPPINGER CLERICAL ASSISTANT Michelle D. Gale - x123 /~'WAPj.) .'~ 0 /-~' ...... ...1.01'.' .~"".~., .......~.c~.\ "0/' "':--.. . <~\.f.\ I... "i \ : ~~i~~ \~. ~../~i ...,A\~ ,"\":A . ."Ji!'II!iT .~"./ ,~SS C()~/ SUPERVISOR CHRISTOPHER J. COLSEY Code Enforcement Officers Susan Dao - x122 George A. Kolb, Jr. - x 125 Salvatore A. Morello - x 142 Fire Inspector Mark J. Liebermann - x127 Zoning Administrator Barbara Roberti - x128 CODE ENFORCEMENT DEPARTMENT 20 MIDDLEBUSH ROAD WAPPINGERS FALLS, NY 12590-0324 (845) 297-6256 FAX: (845) 297-0579 TOWN COUNCIL WILLIAM H. BEALE VINCENT BETTINA ISMAY CZARNIECKI JOSEPH P. PAOLONI September 30, 2010 Teri Arensman 19 Hudson Heights Drive Poughkeepsie, NY 12601 Dear Teri, Thank you so much for providing the Town of Wappinger with your employment application. We received an astounding forty-nine (49) applications in addition to yours to fill a single position. The qualifications of all the applicants were high which made the selection process very difficult. Unfortunately you have not been selected to move on to the interview process. Teri, we will keep your application in our town records and keep you in mind for any other positions that open up in the near future. Should you see that we are hiring again in the future for a similar position or another position you feel qualified to fill, don't take a chance that we might miss you, please call or send us a note reminding us that you have an application on file. Barbara Roberti, Zoning Administrator