Krakower, Amy E.
Amy E. Krakower
(845) 463-2205
akrakower@verizon.net
42 South Gate Drive
Poughkeepsie, NY 12601
RECEIVED
OBJECTIVE
To utilize my education and experience in the business field.
SEP 132010
EDUCATION
A.A.S. Business Administration, 2006
. Dutchess Community College - Poughkeepsie, NY
. Concentration in Office Technologies
ZONING ADMINISTRATOR
TOWN OF WAPPINGER
OFFICE SKILLS
. Prepared invoices, reports, memos, letters, financial
statements and other documents, using word processing,
spreadsheet, database, and presentation software.
. Answered phone calls and directed calls to appropriate parties or took messages.
. Conducted research, compiled data, and prepared papers for consideration and presentation.
. Greeted visitors and determined whether they should be given access to specific individuals.
. Read and analyzed incoming memos, submissions, and reports to determine their significance
and plan their distribution.
. Performed general office duties such as ordering supplies, filing, and maintaining records.
. Open, sort, and distribute incoming correspondence, including faxes and email.
CUSTOMER SERVICE SKILLS
. Conferred with customers by telephone or in person to provide information about products
and services, received and entered orders, cancel accounts, and obtained details of complaints.
. Maintained records of customer interactions and transactions, recording details of inquiries,
complaints, and comments, as well as actions taken.
. Referred unresolved customer grievances to designated departments for further investigation.
. Conferred with department supervisors and other personnel to assess progress and discuss
needed changes.
. Conferred with personnel, vendors, and customers to coordinate production and shipping
activities, and to resolve complaints or eliminate delays.
COMPUTER SKILLS
. Microsoft Office Suite including Microsoft Word, Microsoft Excel, Microsoft Access, and
Microsoft PowerPoint.
. Skilled with typing and keyboarding. Typing more than 50 words a minute.
· Familiar with QuickBooks.
· Proprietary database systems.
WORK HISTORY
United States Census Bureau
ASPCA - Hyde Park, NY (Volunteer)
Shop Rite Supermarkets - Poughkeepsie, NY
CareCore National Inc. - Wappingers Falls, NY
National Park Service, Hyde Park, NY (Internship)
Mental Health Association - Poughkeepsie, NY (Internship)
April 2010 - July 2010
Nov 2009 - April 2010
July 2007 - Sept 2009
May 2006 - Sept 2006
Jan 2005 - Dec 2005
Summers 2003 - 2005
References available upon request.
Page I of I
Barbara Roberti
RECEIVED
From: Amy [akrakower@verizon.net]
Sent: Monday, September 13, 20102:48 PM
To: Barbara Roberti
Subject: Secretary Position
SEP I 32010
ZONING ADMINISTRATOR
TOWN OF WAPPINGER
Hi my name is Amy Krakower and I am applying for the Secretary position that is advertised in The
Poughkeepsie Journal.
I am very interested in this position and I am looking forward to hearing from you for a possible
interview.
Thank you
Amy Krakower
9/1312010
TOWN OF WAPPINGER
CLERICAL ASSISTANT
Michelle D. Gale - x123
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SUPERVISOR
CHRISTOPHER J. COLSEY
Code Enforcement Officers
Susan Dao - x122
George A. Kolb, Jr. - x 125
Salvatore A. Morello - x 142
Fire Inspector
Mark J. Liebermann - x127
Zoning Administrator
Barbara Roberti - x128
CODE ENFORCEMENT DEPARTMENT
20 MIDDLEBUSH ROAD
WAPPINGERS FALLS, NY 12590-0324
(845) 297-6256
FAX: (845) 297-0579
TOWN COUNCIL
WILLIAM H. BEALE
VINCENT BETTINA
ISMA Y CZARNIECKI
JOSEPH P. PAOLONI
September 30, 2010
Amy E. Krakower
42 South Gate Drive
Poughkeepsie, NY 12601
Dear Amy,
Thank you so much for providing the Town of Wappinger with your employment application.
We received an astounding forty-nine (49) applications in addition to yours to fill a single position. The
qualifications of all the applicants were high which made the selection process very difficult.
Unfortunately you have not been selected to move on to the interview process. Amy, we will
keep your application in our town records and keep you in mind for any other positions that open up in
the near future. Should you see that we are hiring again in the future for a similar position or another
position you feel qualified to fill, don't take a chance that we might miss you, please call or send us a
note reminding us that you have an application on file.