Santiago, Sonia
RECEIVED
SEP 1 52010
Sonia Santiago
9 Pleasant Lane
Wappingers Falls, NY 12590
845-632-1647/845-705-8678
ZONING ADMINISTRATOR
TOWN OF WAPPINGER
EXPERIENCE
H & R Block, Fishkill Plaza, 738 Route 9, Fishkill, NY 12524
Tax Advisor III, 2003 - 2010
Interviewed clients for the purpose of preparing and filing accurate tax returns in compliance of
IRS and State tax regulations. Researched tax topics as it pertained to client needs. Assisted
clients achieve their financial objectives by serving as their tax and financial partner. Promoted
the H&R Block brand and built relationships within the community by outreaching. Scheduled
appointments in accordance to client needs and tax preparer expertise. Reconciled daily cash
drawer receipts. Primary Associate for Spanish speaking clients.
Mathematica Policy Research, Plainsboro, NJ
Survey Interviewer, 2002 - 2005
Conducted and documented survey data for various government bodies and industry concerning
a variety of social policy issues such as healthcare, education and human services in English and
Spanish. Explained purpose of study. Located households and updated contact lists.
The New York Botanical Garden Herbarium, Bronx, NY
Herbarium Secretary, October 2000 - July 2002
Responsible for general office duties, including correspondence, scheduling of appointments and
meetings, purchasing, maintenance of files, data entry, and routing ofintemal forms for
herbarium administrators. Greeted and oriented visitors, coordinated use of visitor apartment.
The New York Botanical Garden School of Professional Horticulture, Bronx, NY
Office Assistant, November 1999 - October 2000
Assisted Director of the School of Professional Horticulture. Maintained and reconciled
students' academic and work practicum records. Maintained student recruitment and alumni
database. Coordinated logistics for special school events.
The New York Times, New York City, NY
Classified Advertising Representative, November 1992 - August 1994
Served as information source to individuals interested in purchasing classified advertising space
in inbound call center setting. Responsible for placement of a variety of help wanted, real estate,
and obituary ads in proper location for maximum exposure.
EDUCATION/SKILLS
Hunter College, New York, NY
BA Latin American/Caribbean Studies
Microsoft Office, Type 50 WPM
Excellent Communication Skills
Bilingual English/Spanish
-.
September 14,2010
Sonia Santiago
9 Pleasant Lane
Wappingers Falls, NY 12590
Zoning Administrator
Wappinger Town Hall
20 Middlebush Road
Wappingers Falls, NY 12590
Dear Sir or Ma'am:
I submitting my resume in reference to the Secretary to the Planning Board and
Zoning Board of Appeals position you have available in the Town of Wappinger. I
possess the secretarial skills and experience needed for the job and, am also flexible with
regard to the time commitment needed for the job. I believe my diverse work
background will serve me and the Town of Wappinger well in servicing its public. If you
agree, I would welcome the opportunity to meet and discuss the position with you. I look
forward to hearing from you.
Sincerely, (
~~tiial)i1a(r
Att.
TOWN OF WAPPINGER
CLERICAL ASSISTANT
Michelle D. Gale - x123
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SUPERVISOR
CHRISTOPHER J. COLSEY
Code Enforcement Officers
Susan Dao - x122
George A. Kolb, Jr. - x 125
Salvatore A. Morello - x 142
Fire Inspector
Mark J. Liebermann - x127
Zoning Administrator
Barbara Roberti - x128
CODE ENFORCEMENT DEPARTMENT
20 MIDDLEBUSH ROAD
WAPPINGERS FALLS, NY 12590-0324
(845) 297-6256
FAX: (845) 297-0579
TOWN COUNCIL
WILLIAM H. BEALE
VINCENT BETTINA
ISMAY CZARNIECKI
JOSEPH P. PAOLONI
September 30,2010
Sonia Santiago
9 Pleasant Lane
Wappingers Falls, NY 12590
Dear Sonia,
Thank you so much for providing the Town of Wappinger with your employment application.
, . We received an astounding forty-nine (49) applications in addition to yours to fill a single position. The
qualifications of all the applicants were high which made the selection process very difficult.
Unfortunately you have not been selected to move on to the interview process. Sonia, we will
keep your application in our town records and keep you in mind for any other positions that open up in
the near future. Should you see that we are hiring again in the future for a similar position or another
position you feel qualified to fill, don't take a chance that we might miss you, please call or send us a
note reminding us that you have an application on file.
Sincerely,
~~rti'
Zoning Administrator