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Palmer, Tracy ,lit To Whom It May Concern: Please accept the enclosed resume as an expression of interest in exploring employment opportunities within the Recreation Department in the Town Hall ofWappingers. I am a candidate worthy of consideration. I am well respected in my profession as an upstanding, hard-working individual who can be counted on to "get the job done". Though my resume is detailed and comprehensive, it cannot fully demonstrate the manner in which I have achieved success. Character, personality, and the ability to work in a team environment can be evidenced in a personal meeting. I would welcome an interviewing opportunity at your earliest convenience. Thank you for your time and consideration. Sincerely, \L.."v~ L- ~ >\..r''-v~ / v..A[Yv.-., > Tracy Palmer RECEIVED FER ? 8- TOWN (;, r:' Tracy Palmer 55 F enmore Drive Wappingers Falls, NY 12590 Home 845-298-0942 Cell 914-204-0903 Objective T.o obtain a position where my skills can be utilized. Work Experience (7/06 - Present) Life Care/OB/GYN - MHMG Fishkill, NY MecUcal Receptionist . Answer telephone, tak:e messages, triage calls . Schedule, confirm and' cancel appointments with patients . Check-in and Check-out . Collect copays . Make new patient c~arts . Post payments . Prep charts (7/04.-7/06) Home Depot Wappingers Falls, NY Phone Sales Associate/Switchboard o'perator . Handling multiple incoming calls promptly . Answer customers questions . . Provide accurate pricing and availability of products . Take delivery orders if necessary . Transferring customers to proper departments . Completing paperwork and maintaining records' on weekly schedules . Effective interpersonal and telephone skills .. Good written and verbal communication skills . Dedicated and team player (9/83 - 6/95) Prentice Hall Corporate Services New York, NY Customer Service Representative . Answer telephones . Handled clients problems . Opened and inputted mail into system . Filed/faxed/copied reports to new/old clients . Updated old/new client information in system Education (9/79 - 6/83) Monsignor Scanlon High School Bronx, NY