Crawford, Heather L
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Heather L Crawford
66 Imperial Blvd Apt # 2202
Wappingers Falls, NY 12590
845-297-6820
Cell: 845-546-3046
Email: HEATHER72581@aol.com
Objective: To Obtian a position as a Legistrative Aide/~~
Education
A.A. Liberal Arts & Humanties, Social sciences, Dutchess Community College, Poughkeepsie NY,
May 2005
Customer Service
· Greeted Customers and helped them determined their specific needs.
· Implamented solutions for the customer's problems and maintained the customer's
satisfaction.
· Responed quickly and calmly to customers with complaints.
· Experienced in retail sales and assisting customers with finding the right product.
· Able to make the customer have cofidence in what they are purchasing.
· Able to make appointments in a sufficent manor.
Technical Skills
d.!----.J~[Q1iclellj}!\'it!Lh19_y.Ql!Jm~c>f.!l1c()lTIin.g and ou:tgping calls on a multiple line phones.
· Proficient on Cash Register
· Experience in Microsoft Word and Microsoft Excel.
· Experience with computers.
Work Historv
Sept 2006 - March 2007 - Team Member Direct Services, Dutchess ARC Lagrange NY
April 2007 - January 2008 - Teacher's Assistant, ChildCare By Valerie, Poughkeepsie NY
April 2006 - August 2006 - Receptionist, Realty Excutives - Williams Sykes Realty, Wappingers
Falls, NY
November 2005 - Present - Sales Associate, Bath & Body Works, Poughkeepsie, NY
August 2005 - October 2005 - Customer Service Representive, Advance Oxy - Med Services,
Beacon, NY
January 2004 - August 2005 - Teacher's Assistant, ChildCare By Valerie, Poughkeepsie, NY
September 2003 - April 2004 - Teacher's Assistant, WCSD, Wappingers Falls,NY
October 2001 - June 2003 -Teacher's Assistant, SACC After - School Program, Dutchess
Community College, Poughkeespie, NY
June 1997 - August 2006 - Summer Camp Director and Counselor, Town Of Wappingers,
Wappingers Falls, NY
August 1999 - June 2000 - Sales Associate, JCPenny's Co Inc, Poughkeepsie,NY