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Piotti, Deborah Deborah Piotti 563 Creek Road Poughkeepsie, NY 12601 Cell (845) 797-9777 Home (845) 849-2869 August 14,2007 Town ofWappingers Attn: Gina Basile 20 Middlebush Road Wappingers Falls, NY 12590 Dear Ms. Basile, I was excited to hear about the bookkeeper position at The Town of Wappinger. I have several years experience in a variety of field including customer service, banking and accounting. In addition to my extensive office experience, I have strong communication and administrative skills. My broad background makes me an excellent candidate for this position. Attached please find my resume as well as a letter of reference from my current employer. If any other references are need please feel free to contact me and I will gladly provide them for you. Thank you for your time and cooperation. I look forward to meeting with you. Sincerely, M~~ Deborah Piotti Attachments DEBORAH A. PIOTTI 563 Creek Road. Poughkeepsie, New York 12601 · 845-797-9777 cell phone EXPERTISE/OBJECTIVE ADMINISTRATIVE ASSISTANT-ACCOUNTING/BOOKEEPING-CUSTOMER SERVICE REP-BANK TELLER Results - Driven professional with more than 19-year experience in these fields seeking a permanent position that will challenge my education, work experience and skills. EMPLOYMENT ADMINISTRATIVE ASSISTANT/REcORDING CLERK Quaker Abstract Inc. 2002 to present Poughkeepsie, NY · Proficient in Customer Service skills due to extensive client contact. · Efficient management of client's orders and requests. · Receive, review and correct all documents for recording, meeting specific deadlines. · Coordinate and disperse work to title searches in four area counties. · Responsible for all accounts receivable. · Maintain logbooks for all incoming and outgoing work orders. · Identify research and resolve customer issues. · Proficient in office management skills including but not limited to faxing, scanning, coping, mailing, data entry, phones and filing. RECEIVING REGISTRY CLERK Dutchess County Clerk's Office 1999 TO 2002 Poughkeepsie, NY · Proficient in Customer Service skills due to extensive public contact. · Receive legal and land documents from government agencies and general public; examine them for accuracy, calculate proper fees and record them if correct. · Notary public · Conduct naturalization searches and prepare paperwork for Naturalization Court. · Acted as an accepting agent for U.S. Passport Applications. · Trained, prioritized work and reviewed work of lower level employees. · Proficient in office management skill including but not limited to mail, phones, data entry, filing and cashier. ASSISTANT TELLER MANAGER Bank of New York 1996-1999 Hopewell Junction, NY · Supervised teller line. · Proficient in Customer Service Skills · Handled large sums of money. · Preformed multiple tasks quickly and accurately. EDUCATION ASSOCIATES DEGREE IN APPLIED SCIENCE/BUSINESS OFFICE TECHNOLOGIES Dutchess Community College 1990-1992 Poughkeepsie, NY SKILLS Notary Public, WordPerfect, Microsoft Office, Internet Quaker Abstract Inc. Agent fOT First American Title Insurance Company of New York 297 Main Street, Poughkeepsie, New York 12601 Phone: (845) 452-3350 · Fax: (845) 452-8759 , July 24t\ 2007 Dear Perspective Employer: I am writing to share with you my experience of Debbie Piotti as an employee of our company. Debbie worked for us for 5-li2 years and she brought many strengths to her job which began as recording clerk and clerical assistant and ended as a coordinator for the Premier Abstract (searching) portion of our business. Debbie was exceptional in the field of customer relations. She was very patient with some very demanding clients and always followed up with the other staff members to make sure the clients got what they needed. She was always very attentive to detail and made great efforts to make sure the product was up to the clients' standards. She was always very aware of deadlines and kept everyone on their toes to make sure our work was delivered in a timely manner. Her clerical skills are excellent. She is well organized and able to help in organizing others as well. She also has good accounting skills and she showed her mathematical aptitude and her ability to keep track of money both in her role as recording clerk and also in handling the accounts receivable for Premier. Financial circumstances and the market conditions in our industry over an extended period of time have resulted in downsizing for several companies including my own and these- circumstances have forced me to let Debbie go. Barring these circumstances, Debbie would still be working here. F eel free to call me if you need any more information. ~s~~. Michael R. Boccia, Jr. Owner/president