2009-2412009-241
Resolution Awarding Bid for Installation of Town Hall Telephone System and Telephone
Service Contract
At a regular meeting of the Town Board of the Town of Wappinger, Dutchess County,
New York, held at Town Hall, 20 Middlebush Road, Wappingers Falls, New York, on July 13,
2009.
The meeting was called to order by Christopher Colsey, Supervisor, and upon roll being
called, the following were present:
PRESENT: Supervisor
Councilmembers
ABSENT:
Christopher J. Colsey
William H. Beale
Vincent F. Bettina
Maureen McCarthy
Joseph P. Paoloni
The following Resolution was introduced by Councilman Bettina and seconded by
Councilman Beale.
WHEREAS, a Starplus Digital telephone system was installed in Town Hall in 1993;
and
WHEREAS, Town Hall is currently provided service from Cornerstone Telephone of
Troy, NY; and
WHEREAS, the existing phone system lacks such productivity enhancement features as
voicemail, auto -attendant, main phone number and DID (direct dial) caller options,
programmable call routing and call forwarding, last number redialing, and caller ID; and
WHEREAS, the current phone system is beyond its useful life, is obsolete and is
frequently out of service requiring service calls and needs to be replaced; and
WHEREAS, a fully functioning phone system is vital to the operation of the Town of
Wappinger in order to service the needs of its residents; and
WHEREAS, the average monthly phone bill for all Town Hall departments has been
calculated by the Accounting office at $1,245.88 for 2009; and
WHEREAS, the Town Board authorized the Supervisor to solicit proposals for
replacement of the phone system in the Town Hall in accordance with Town Code Chapter 46:
Procurement Policy by Resolution No. 2009-069 on February 9, 2009; and
WHEREAS, the Supervisor solicited proposals for a phone system that contains 29 voice
stations and 11 fax stations; and
WNFRFAC the Town received the following bid proposals:
Vendor
Type
Equipment Cost
Telephone
Service
Total
Verizon Tel
Purchase
$565.00
$1160.00
$1,725.00
Cornerstone Tel.
Lease
$1,722.29
N/A
$1,722.29
ITC Tel/Paetec
j Lease
$563.07
$961.18
$ 1,524.25
WHEREAS, Verizon proposed to sell the telephone equipment to the Town at a cost of
$32,941.81 and provide interest free financing for 60 months with the monthly payment listed
above in accordance with a proposal on file with the Town Clerk; and
WHEREAS, the Verizon service requires monthly telephone service in addition to the
equipment purchase; and
WHEREAS, Cornerstone Telephone proposed to lease to the Town a Voice over IP
(VoIP) telephone system with maintenance service for 60 months in accordance with a proposal
on file with the Town Clerk; and
WHEREAS, the Cornerstone system connects over the Internet, so dedicated phone lines
would not be required only internet service; and
WHEREAS, ITC Telephone proposed to lease to the Town an Iwastsu Telephone
System with Fax Server with maintenance service for a period of 60 months, in accordance with
a proposal on file with the Town Clerk; and
WHEREAS, the Cornerstone and ITC proposals involve the lease of the telephone
equipment, so they are not subject to the requirements of General Municipal Law § 103; and
WHEREAS, in five years it is likely that the telecommunications industry will
experience substantial change, thus making the value of the telephone equipment at that time
negligible; and
WHEREAS, as the Town of Wappinger does not pay taxes, it is unable to take a tax
write-off for the depreciation to the telephone equipment over that period of time, so that makes
leasing more attractive as the equipment owner can take the depreciation thus reducing the cost
to the Town; and
WHEREAS, the Town Board has determined that leasing the phone system is most
appropriate and the 60 month telephone system lease proposal submitted by Independent
Telecommunications Corporation, 623 Broadway, Suite A, Newburgh, NY, 12550, is the lowest
responsible bid; and
WHEREAS, the Town Board determines that the 36 month telephone service contract
provided by Paetec Communications, 1279 Route 300, Newburgh, NY, 12550, under NYS State
OGS Contract No. PS63070 is appropriate for the equipment to be installed and is the lowest
responsible service
NOW, THEREFORE, BE IT RESOLVED, as follows:
1. The recitations above set forth are incorporated in this Resolution as if fully set
forth and adopted herein.
2. The Town Board hereby authorizes the Supervisor to execute a lease contract with
Independent Telecommunications Corporation, 623 Broadway, Suite A,
Newburgh, NY, 12550, in accordance with the terms of the proposal submitted
herewith.
3. The Town Board hereby authorizes the Supervisor to execute a 36 month contract
with Paetec Communications, 1279 Route 300, Newburgh, NY, 12550, for
telephone service in accordance with NYS State OGS Contract No. PS63070 and
the proposal submitted herewith.
4. The Town Board hereby appropriates the monthly expenditure of $1524.25 for
phone equipment and service from budget accounts numbered A1620.410,
A3510.400, B3410.304, B3620.403, B8015.403, and B8020.403 as apportioned
by the Town Accounting office.
5. The Town Board hereby directs the Personnel Policy/Manual Committee to
develop expanded language for the revised document ensuring the proper and
professional utilization of the new phone system and to provide the Board with
the proposed revisions for its review and approval.
The foregoing was put to a vote which resulted as follows:
CHRISTOPHER COLSEY, SUPERVISOR
Voting:
AYE
WILLIAM H. BEALE, COUNCILMAN
Voting:
AYE
VINCENT F. BETTINA, COUNCILMAN
Voting:
AYE
MAUREEN McCARTHY, COUNCILWOMAN
Voting:
AYE
JOSEPH P. PAOLONI, COUNCILMAN
Voting:
ABSENT
Dated: Wappingers Falls, New York
7/13/2009
The Resolution is hereby duly declared adopted.
r,
HN C. MXSTERSON, TOWN CLERK
C - ;01FDY
State Contract Request for Services
PAETEC PAETEC Award Number PS63070
Customer: Town of Waypinj4er
Address: 20 Middlebush Rd
City: Wappingers Falls State NY Zip 12590
Contact Chris Colsey
Contact # ccolseygtownofwappingenus Phone: (845)297-2744
Services Requested- All rates per NYS OGS Contract Award- PS63070
1 - T1 A $600/per T1= $600/mo
EUCL 5 g $6.70= $33.50/mo
DID 20 Block- 2 @ $5.50= $11.00/mo
Direct Trunk Overflow- 12 $34.94= $34.94/mo
Total Monthly recurring charges- $679.44
One time installation charge- $695
LD Rates as follows: Intralata- $.019, Intrastate -._$.022, Interstate- $.019
Local Rates are: All Zones - $.008
Customer Signat PAETEC
Print Name Print Name
Title CLP��JISO� Title
Date Date
DFAMBDFu#ejs�-7`//4?
17 Independent
TelecommunicationsCorporation
May 28, 2009
Town of Wappinger
Hon. Christopher J. Colsey
Supervisor
20 Middlebush Road
Wappingers Falls, NY 12590
Dear Christopher:
Please accept this document as formal response to your Request for Proposal Revision of
Specifications Letter dated May 11`t', 2009.
Enclosed you will find our proposal offering solutions to your current and future needs. I
trust the applications meet with your expectations and approval. We look forward to assisting
the Town with your communications needs.
Please feel free to contact me should you have any questions or require additional
information.
Sincerely, °
Keith Studt
President
845-561-4440 x205
kstudt CC itc-communications.com
623 BROADWAY, SUITE A, NEWBURGH, NY 12550 • (845)561-4440 FAX (845)561-8147
itc-communications.com
ITC Background
Project Overview
Telecommunications Management
Training & Implementation
Customer Responsibilities
Warranty & Maintenance
Solution Design Overview
System Recommendation
Revisions
Equipment & Service
Itemization
Financial Summary
BACKGROUND
Independent
Telecommunications
/72 Corporation
Founded in 1989 Independent Telecommunications Corporation { ITC } is committed to
establishing and maintaining a dynamic partnership with every customer. Extensive
technology and service experience allow the ITC team to develop an understanding of each
customer's unique telecommunications requirements, and to respond to those requirements
quickly and effectively.
ITC has built a team of professional specialists dedicated to the highest levels of customer
support. ITC technical staff continually undergo rigorous factory training from a select group
of manufacturers, industry specific training, and customer service based training programs.
Staff members are constantly kept up-to-date on the latest products and service innovations.
ITC is determined to keep pace with an ever-changing industry, making the latest application
solutions available to clients at all times.
ITC takes the guesswork out of selecting a telecommunications system. By providing
comprehensive information in advance, ITC enables the customer to make a fully informed
decision based on a complete understanding of system performance, pricing and service
considerations.
ITC understands the mission critical role a communications system plays in the smooth
operation, growth and success of every business. By working with each customer to establish
a telecommunications solution based on the highest quality product and service standards,
clients are able to achieve a competitive advantage and maximize their profitability.
Let ITC help leverage technology and put it to work for you!
,u Page 2 of 19 5/28/09
PROJECT OVERVIEW
In order for your telecommunications system to operate at a maximum level of efficiency and
cost effectiveness, the inherent capabilities of the system must be consistent with the
expectations of the end user to be served. Accordingly, your telecommunications needs must
be ascertained prior to the development of the system configuration and recommendation.
ITC places a high level of importance on product reliability, general system architecture,
inherent feature capabilities and serviceability. We are aware the telephone system is the
focal point of all businesses, creating a first and lasting impression on callers. Your facility's
ability to process calls and information quickly, accurately and with confidence, utilizing a
custom designed and programmed telecommunications system is vital to your overall success.
The following is a project criteria for the Town of Wappinger:
• A system that is reliable
• A solution that provides efficiencies for employees and benefits the residents of Wappinger
• The ability to control expenses
• A system that will initially accommodate (29) instruments for full-time, part-time and
conference room
• A complete solution including Telco service delivery
• Utilize (11) fax machines
• Require the ability to retrieve voice mail messages off-site
• Implement Caller -ID
• The ability to transfer calls between individuals and departments
• The ability to forward calls on and off-site
• Would like to utilize automated attendant 247 with multiple menu options
• Provided Direct Inward Dialing — bypassing automated attendant
• The flexibility to manipulate the automated attendant for emergency situations
• Provide a single point of contact for all your telecommunications needs, including but not
limited to telco service, wide area networking & Internet access
• Provide a communications system/platform for today's needs and future growth which will
allow migration forward (i.e.) software, technology upgrades, modular growth,
consolidation, etc. thus protecting your communications equipment investment
• Supply in-depth training to staff
• Telecommunications partner to provide timely, professional service
• Fix ongoing costs if possible
,725w Page 3 of 19 5128109
TELECOMMUNICATIONS MANAGEMENT - THE ITC ROLE
The effective management of a company's telecommunications system enhances every aspect of
business operations and performance. However, with so many choices available, it can be
difficult for company managers to select the products and services, which best match their
business' unique requirements.
ITC analyzes each customer's specific needs and recommends a customized solution designed to
maximize cost effectiveness and system performance. ITC has developed strategic relationships
and acts as a central contact between the business user and the various telecommunications
vendors contributing to the system, allowing the customer to address a range of issues with a
single phone call.
ITC's role includes:
• Local Trunking and Facilities Management — We will engineer the proper trunking
facilities and coordinate installation for all voice applications. Whenever trunks, lines or data
facilities are needed, we will provide a single point of contact to ensure the integrity of all
services.
• Long Distance Recommendations and Implementation - provide ongoing negotiation
with long distance carriers on the customer's behalf, providing increased savings, enhanced
features, and efficient, pro -active service. We will also serve as the central coordinator for
all service implementation issues, ensuring that all vendors perform to contractual
specifications.
• Corporate Cellular Service Implementation — We leverage cellular service to allow for
simple dispersed communications while controlling monthly expenditures.
• Data Connectivity and Internet Access Assessment and Implementation — We will
provide needs assessment and recommendations on the customer's behalf, providing best in
class providers with highly available and reliable infrastructures.
• Customer Service Contact - We will serve as the primary point of contact for customer
service issues, including service interruptions and general information. ITC will assume
responsibility for all your equipment and service needs.
,TUPage 4 of 19 5128/09
TRAINING & IMPLEMENTATION
TRAINING
At ITC, every system we install is designed with the customer in mind, and is intrinsically easy
to use. However, effective implementation and acceptance of any new office system requires a
structured, ongoing training program. Our staff of highly trained customer service
representatives work with each customer to develop a training program designed to maximize the
potential of your system and your staff.
How It Works
Prior to installation, our Operations Team will contact you to discuss the scope of the training
service and material available, and to work with you to create an effective learning experience
for your staff. Training usually consists of classes at your facility conducted in groups of
approximately ten employees who all share similar job duties, or who will be using the same
type of telephone. The functionality of the system will be thoroughly discussed, activation of
various features will be demonstrated, and employees will receive hands-on operation
experience. Each employee will also receive a Instrument Users Guide to keep for future
reference and a custom Basic Phone System Procedures Guide — a simple easy to use reference
piece providing step by step instructions on the most widely used features.
Your main system operator and back-ups serve as your telephone "front door", and their ability
to answer and process incoming calls is critical. These staff members will receive special
attention to ensure their complete familiarity and confidence with the system.
On the day of final installation and activation, staff will be on-site to assist operators in
processing "live" calls, and will be available to the rest of the staff for questions and follow-up.
17ZF Page 5 of 19 5/28/09
TRAINING & IMPLEMENTATION
IMPLEMENTATION
When you select ITC to create your telecommunications system, we assume the responsibility
for timely and professional installation according to a strict implementation schedule:
• Create an Application Design Form
• Internal job review
• Operations team introduction
• Site survey
• Create implementation plan and schedule
• Order trunks
• Order equipment
• Floor plan review
• Database collection
• Database preparation
• Install required cabling
• Setup equipment @ ITC's facility
• Burn in system
• Test hardware
• Input database
• Test software applications
• Label instruments
• Deliver system to job site
• Perform preliminary installation
• Perform group pre -training if desired
• Test dial tone
• Re -test hardware
• Re -test software
• Place devices & test
• System cutover
• Perform group training
• Finalize internal and customer documentation
• Perform implementation follow-up
ITC is committed to installing and maintaining your new telecommunications system according
to your needs and expectations. By adhering to the above implementation process, we will
accomplish your installation in the most orderly efficient manner possible.
,Toff Page 6 of 19 5128109
CUSTOMER RESPONSIBILITES
When you purchase a telecommunications system from ITC, we become your strategic
technology partners — and the role you play in the successful implementation of the system is
a vital one. Open communication and cooperation are critical if the goals of the system are to
be achieved to its fullest potential.
What You Can Do
1. Appoint a single source of contact
2. Provide a Telco Letter of Authorization
Review and complete the Application Design Form which requests specific
information including:
a. Telephone Instrument Names & Assignments
b. Calling Restrictions
c. System Speed Dial Information
d. Telephone Number Ringing Assignments
e. Automated Attendant Scripts
4. Preparation of a detailed floor plan for the accurate location of each cable and
telephone instrument
5. Provide access to your facilities for the installation crew
6. Ensure that all central equipment can be located in a clean, dry, well -lit, and well -
ventilated environment
7. Provide the necessary number of dedicated AC outlets for the central equipment
Schedule a time and allocate space necessary for staff training
9. Require that your staff attend the training sessions
10. Promote in your staff a sense of enthusiasm about the enhanced productivity and
efficiency that will result from the new business tool in which you have just
invested
,7UPage 7 of 19 5128/09
WARRANTY & MAINTENANCE
Strategic
rechndogy
s7A; Pert"Mhip
BENEFITS
Includes the following:
• 24 x 7 x 365 Emergency Service
• Priority Routine Service
• All Parts for Service
• All Labor for Service
• Priority Scheduling for Adds, Moves and
Changes
• Travel Time Waiver
• Annual Preventive Maintenance Visit
• Backup and Archiving of System
Databases where applicable
• Remote Adds, Moves and Changes
• Voice Mail Box Password Resets & Re -
Initialization
• Custom Printed Telephone Labels
• Local Telephone Company Interface
• System Speed Dial Updates
• Technology Webinars on Advanced &
Emerging Business Applications
• Consultation
• Service Order Charge Waiver
STP customers receive precedence over standard time & material clients. Coverage for normal wear and tear. Customer
equipment must be equipped with remote access hardware to benefit from programming changes and updates. All ACD
programming and tenant activation and modifications are not included for remote, adds, moves and/or changes. Extension &
voice mailbox name changes, voice mailbox resets & re -initialization, custom printed telephone labels, and system speed dial
updates require submitting proper ITC specified forms. ITC will open trouble tickets with the local telephone operating company
(Broadview, Frontier, Paetec, & Verizon ONLY) on your behalf, and will provide on-site meetings if necessary to help resolve
local telephone company issues.
,7UPage 8 of 19
5128109
SOLUTION DESIGN OVERVIEW
During our discovery phase it is apparent that your telecommunications system is a mission
critical component for the Town and the primary method of communications to and from your
constituents, vendors and other government agencies.
Although the existing system works, it is severely inhibited and will not meet the application
requirements that have been set forth. It is our recommendation to partner with ITC and install a
new communications system.
Our design highlights include:
• Highly reliable product. The operating system used is scalable, fast, efficient, and has accepted
broad use with over 30 million devices in service.
• Ease to use / In-depth end-user training
• Highly flexible connectivity options - Leverage local and long distance carriers' ever changing
competitive offerings
• Voice Mail capability for each phone
• Record conversations on -demand
• Renown Telco carrier option — Paetec
• Direct Inward Dial numbers assignable on demand to instruments, departments fax machines, etc.
• Caller -ID name & number delivery as phones ring
• Caller -ID stamping within voice mail messages
• Easily activate holiday and special closed day greetings — anywhere
• Notification of voice mail messages to cell phones, home phones, pagers and retrieve at the same
time
• Significantly reduce re -occurring line charges for idle fax machines
• Offer fax delivery directly to e-mail accounts
• Optional faxing directly from the desktop
• Proper and professional utilization of a solution designed to enhance employee productivity and
benefit of the residents of Wappinger
• Vast software and hardware options to meet application as requirements change
• Fixed monthly expenditure with complete blanket coverage and software upgrades
,U Page 9 of 19 5128109
SYSTEM RECOMMENDATION
It is our intention to design and provide a telecommunications system that will function at a
maximum level of efficiency and effectiveness at all times. We understand that your
communication system is vital to your success and further recognize the inherent capabilities of
the system must be consistent with the expectations of the end user being served. Accordingly, we
evaluated the requirements for your practice prior to determining the best possible
telecommunications solution.
We are proud to propose one of the most reliable products in the telecommunications industry,
the Iwatsu Voice Networks Enterprise Communications Server or ECS and the Omega -Voice
Voice Processing System and utilize the service delivery from Paetec.
Iwatsu Voice Networks has established a long-standing reputation for delivering reliable, flexible
applications that adapt to and grow with unique business requirements. Iwatsu Voice Networks
has an impressive industry benchmark MTBF rate of <=.0007% out of box failure. Iwatsu Voice
Networks a subsidiary company of Japan-based Iwatsu Electric, a 70 -year industry leader and
pioneer of many firsts in the telecommunications industry. As a manufacturer, developer and
provider of business telecom systems—specifically for North America—Iwatsu America
products and services are available through a nationwide network of over 300 authorized
distributors.
lwatsu owns and operates ISO 9001, 9002 & 14001 certified manufacturing facilities. All
research and development and quality control are managed by Iwatsu personnel. Software and
coding and hardware design are done internally, with all software design engineered and
completed in our U.S. headquarters in Irving, TX.
Iwatsu does not make consumer products like televisions or microwaves, just commercial quality
telephone systems in the U.S. for over 35 years.
Iwatsu continues to design systems that help diminish obsolescence. Every Iwatsu telephone
system fall cards, components and phones } installed since 1989 has been `Evergreen' and
completely compatible with today's latest hardware and software. There is not a telephone
system manufacturer that can offer this level of compatibility. The advantage to you is that you
do not need to replace your existing system to add new features and services as they become
available.
MET Page 10 of 19 5128/09
REVISIONS
Our proposal dated April W", 2009 has been revised to meet the Revised Specifications as described
within your May 11 'h letter.
As a result —
• The number of analog station ports has doubled to a total of (16) to accommodate the
significant number of fax machines
• The (29) telephone instruments have been added
• The Promotion On -Hold unit and customized on -hold recording has been removed
• A fax server has been included to provide a more efficient method for receiving and sending
faxes
• The voice processing system as been expanded from a four channel unit to an eight channel
unit to support the Automated Attendant functionality and voice mail processes
,74U Page 11 of 19 5/28/09
EQUIPMENT & SERVICE
ITEMIZATION
INFRASTRUCTURE
( 40 ) Re -Used Cable Locations
( 1 ) Power Protection Unit
{Provides AC Brown -out, Surge and Loss Protection — Approx. 1 hr Runtime}
( 1 ) Solid State Lightning Protection Unit {Equipped for (8) Outside Lines, expandable to (12)}
,TU Page 12 of 19 5128/09
EQUIPMENT & SERVICE
ITEMIZATION
1 WATS U
enfef rise;- -,,�,.
p ��
Currently Equipped & Licensed:
(8)
Copper Based Caller -ID Lines Ports
( 23)
Inbound/ Outbound Channels on the T1
(32)
Digital Station Ports
( 16)
Analog Station Ports
( 250+
) System DID Licenses
( 96 )
Port License
(1) Common Module {Cabinet accommodates (6) Blade Resources)
(1) Power Supply
( 1 ) CPU (The brains of the system)
( 1 ) Remote Access Port
1 Requires a Public IP Address - allows ITC Remote Access for Maintenance and FREE programming changes!)
SYSTEM COMPONENTS:
( 2 ) Combo Trunk/ICON Station Blade
{Provides (4) Caller -ID Trunk Ports and (8) Digital Station Ports each}
( 1 ) T1 PRI Trunk Blade w/Channel Service Unit
( 1 ) ICON Digital Station Blade {Provides (16) Digital Station Ports}
( 1 ) Analog Station Blade {Provides (16) Analog Station Ports}
,74U Page 13 of 19 5128/09
VOICE PROCESSING
EQUIPMENT & SERVICE
ITEMIZATION
OMEGA -VOICE"
Blade system design — No PC or PC Operating System
No moving parts — highly reliable
Automated Attendant
24 x 7 Answering
Directions
etc..
Voice Mail
Personal
Staff Distribution Messages
Caller -ID Stamping
Simultaneous Notification & Retrieval of Messages from Cell, Home Phone, etc.
Forward Voice Mail message to E-mail Forwarding Capability
( 1 ) 8 Channel Blade — 100 plus Hours of Storage, 600 Mailboxes
MISCELLANEOUS COMPONENTS
( 1 ) Dual Channel Fax Server
No royalties
PDF Delivery to E-mail Accounts
Unlimited DID Assignments
Optional Faxing from the Desktop
,7UPage 14 of 19 5128109
INSTRUMENTS
( 29) ICON 5810 Telephones
EQUIPMENT & SERVICE
ITEMIZATION
• 7 -Line, 24 Character LCD w/ backlight
• Oversized incoming call / msg waiting indicator
• 10 self -labeling flexible feature keys with red and green LEDs ITimes 2 Screens}
• 16 programmable feature keys with red and green LEDs, expandable to 24
• Full -duplex speakerphone
• Optional integrated Bluetooth headset interface
LABOR
ITC will provide turnkey installation, programming and end-user training for your solution
,Tou Page 15 of 19 5128/09
FINANCIAL
Financial Investment
60 Month Strategic Technology Partnership Rental: $563.07
Two Payments in Advance. Tax not included. This quotation is valid for 20 days.
Strategic Technology Partnership Rental Program Benefits
• 24 x 7 x 365 Emergency Service • Remote Adds, Moves and Changes
• Priority Routine Service
• All Parts for Service
• All Labor for Service
• Priority Scheduling for Adds, Moves and
Changes
• Travel Time Waiver
• Annual Preventive Maintenance Visit
• Backup and Archiving of System Databases
where applicable
• Voice Mail Box Password Resets & Re -
Initialization
• Custom Printed Telephone Labels
• Local Telephone Company Interface
• System Speed Dial Updates
• Technology Webinars on Advanced &
Emerging Business Applications
• Consultation
• Service Order Charge Waiver
PLUS...
Software Upgrades* — Provides access to the latest features and services as they become
available.
Operating Expenditure — Off-balance sheet transaction. Technology is a depreciating asset.
Conservation of Capital — apply monies to other business necessities such as personnel,
marketing, or inventory.
Budgeting — You are aware of your maximum telecommunications exposure each month and for
the entire duration of the program. This certainly provides easier cash flow forecasting.
Preservation of Capital — No need to tie up your line of credit. Have money available when
it is needed most.
Act's of God Coverage — All equipment is covered with NO deductible.
On -Going Training — End user refresher training. Utilize your communications tool to
maximize efficiency.
* NOTE: Software only upgrades. Does not include labor for activations of client based software
applications.
,TUPage 16 of 19 5/28/09
Telecommunications Proposal
for
The Town of Wappinger
Current Provider Service PAETEC Proposed Service
Monthly Recurring Services
Quantit
Unit Rate
Total Cosi
Cornerstone Lines
42
$ 9.95
$ 417.90
Cablevision Voice
1
$ 59.91
$ 59.91
3
$ 5.50
$242
$ -
1
$ 34.95
$ 9.95
$ -
Network Access Charges
42
$8.08
$ 339.36
Network Access Charges
$ 3.95
$ -
Long Distance
Minutes
CPM
Total
Long Distance
Minutes
CPM
Total
Long Distance All Zones
1338 $
0.0390
Total MRC Charges
52.18
$ 817.17
antity
Unit Rate
Total Cost
Total
1
$400.00
$
400.00
5
$6.70
$
33.50
3
$ 5.50
$
16.50
1
$ 34.95
$
34.95
8
$ 20.00
$
160.00
644.95
Local Service
Minutes
CPM
Total
Monthly Recurring Charges
Local Service
Minutes
CPM
Usage Charges
Total
Local All Zones
12559 $
0.012
$
150.71
Local All Zones
12559
$ 0.008
$
100.47
Total Current Monthly Charges
$ 1,020.06
Total Proposed Monthly Charges
$ 772.18
Long Distance
Minutes
CPM
Total
Long Distance
Minutes
CPM
Total
Long Distance All Zones
1338 $
0.0390
$
52.18
Long Distance All Zones
1338
$ 0.020
$
26.76
Tot I LD Outbound Charges
$
52.18
Total LD Outbound Charges
$
26.76
Total Usage
$
1,020.06
Total Usage
$
772.18
Cost Summary
Cost Summary
Monthly Recurring Charges
$ 817.17
Monthly Recurring Charges
$ 644.95
Usage Charges
$ 202.89
Usage Charges
$ 127.23
Data Charges
$ -
$
Total Current Monthly Charges
$ 1,020.06
Total Proposed Monthly Charges
$ 772.18
Monthly Savings
Annual Savings
PAETEC Term 5 Total Term Savings
COMMENTS
The above pricing is based on a 36 month agreement. There will be a one time installation charge of $850
$ 247.88
$ 2,974.52
$ 14,872.62
FINANCIAL SUMMARY
Equipment and Service Investment: $563.07
Proposed Monthly Savings: -$(24_ 7.88)
Net Investment: $315.19
Use or disclosure of data contained on this sheet is subject to the restriction on page 2 of this proposal.
MU Page 18 of 19 5128109
OPTIONAL COMPONENTS
REPORTING
( 1 ) Cash+ Call Management Software
Cost and billing justification
Bill -Back capabilities to Departments / Individuals
(50) User License
On demand & scheduled reporting
Unlimited technical support and Software Assurance
Includes Installation and Configuration
A
C.01 M.m.f9ement
Monthly Investment................................................................. $116.58
Use or disclosure of data contained on this sheet is subject to the restriction on page 2 of this proposal.
17UPage 19 of 19 5128/09
PAETEC COMMUNICATIONS, INC. LETTER OF AUTHORIZATION
I am the Customer of Record or the Authorized Representative responsible for payment for each of the telephone numbers listed herein. I
appoint PAETEC Communications, Inc. and US LEC Corp., on behalf of itself and its operating subsidiaries* ("PAETEC") to act as my agent
for the purpose of collecting account information (including service records and equipment listings) and implementing the change(s) authorized
this document. I understand that I may only select one local exchange carrier and one primary interexchange carrier for any one telephone
mber for the services selected below. Further, I understand that my current local exchange provider may charge a per -line fee for changing
40,,, ig distance carriers. Other charges for switching local exchange carriers may apply.
When accompanied by a signed service agreement, I authorize PAETEC to act as my agent for the purposes of coordinating, ordering, and/or
converting of the specific telecommunications service(s) that my existing telecommunications carrier(s) provide to me. I hereby authorize the
change of my telecommunications carrier(s) from that/those which I am currently using to PAETEC for each of the service types that I have
designated below and in my service agreement. This includes without limitation the removal, addition, rearrangement or conversion of those
telecommunications services to PAETEC.
INSTRUCTIONS: LIST ALL APPLICABLE BILLING TELEPHONE NUMBERS ("BTNs") IN TABLE 2 BELOW; THEN MARK
EITHER TABLE 1 OR COMPLETE THE REMAINDER OF THE BLOCKS IN TABLE 2.
I hereby select PAETEC as my primary provider of:
(1) ALL of the services selected in Table I below for all the BTNs listed in Table 2 below:
Table 1
Local
IntraLata
In -State
Domestic
International
Service
Toll
Long
Long
Service
Distanqt,
Distanc
❑
❑
W IS
(2) on a per line basis, only the selected services for the following BTNs:
a
Table 2
BTN
(Billed Telephone Number)
(use additional sheets for more
BTNs)
Local
Service
❑
IntraLata
Toll
Service
❑
In -State
Long
Distance
❑
Domestic
Long
Distance
❑
International
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
F-11:1
El
El
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
S AG EMEI� WILL REMAIN IN EFFECT UNTIL REVOKED IN WRITING BY THE CUSTOMER.
Ok" C ->,,s S" -1I z-7 1
Ali'thorized Customer Signat re Printed Name
Customer Name: C k%-%5-kT' G%AM Q�truzh `
Customer Address: ZO VAa(3\(A>0S \
City, State, Zip:Pcs� 12580
Date
Telephone Number: �y -T_27t��
Federal Tax ID Number:
D.B.A. (if applicable):
*US LEC COMMUNICATIONS INC. d/b/a PAETEC Business Services; US LEC OF ALABAMA LLC d/b/a PAETEC Business
Services; US LEC OF FLORIDA LLC d/b/a PAETEC Business Services; US LEC OF GEORGIA LLC d/b/a PAETEC Business
Services; US LEC OF MARYLAND LLC d/b/a PAETEC Business Services; US LEC OF NORTH CAROLINA INC. d/b/a PAETEC
Business Services; US LEC OF PENNSYLVANIA INC. d/b/a PAETEC Business Services; US LEC OF SOUTH CAROLINA INC.
d/b/a PAETEC Business Services; US LEC OF TENNESSEE INC. d/b/a PAETEC Business Services; US LEC OF VIRGINIA L.L.C.
d/b/a PAETEC Business Services and PAETEC Communications of Virginia, Inc.
QA-P-3010-01-LFId 021108